Fix HBO Max on Roku Not Working

After a long wait, HBO Max finally made it to Roku. Roku users can now stream their favorite HBO original shows and movies directly from their TV sets. However, some Roku users reported experiencing technical issues streaming HBO Max on Roku. Here are some tips to fix HBO Max not working on Roku.

After downloading HBO Max, you signed up for a Roku account and started streaming. After 10-20 seconds, the stream stops abruptly. Do you have similar problems? We can help you solve this Roku problem using HBO max and a general workaround.

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How to Fix HBO Max on Roku Not Working

Method 1: Restart Roku or Router

Before you get into technical details, restart your Roku or Router. After 60 seconds, unplug the device from the wall socket. Reconnect it and then turn it on.

This will reset your device softly and resolve any network issues. Check if the HBO Max Not Working error has been resolved on Roku. Next, if not, try the next method.

Method 2: Update Roku

You won’t be able to stream HBO Max smoothly if your Roku has not been updated to the latest version. To update your Roku, follow the steps below.

Step 1 Turn on Roku and press the Home button on your Remote.

Step 2 Select Settings> from the menu on your screen.

Step 3 Next, visit System and then Update. Check for any updates. Update your Roku if it is available.

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Method 3: Upgrade your Roku

Only Roku 9.3 or later will work with the HBO Max app. You will need to update an older Roku device if you want to stream HBO Max.

Method 4: Removing and re-adding the HBO Max channel

Many Roku users have reported that the HBO Max Not Working error can be fixed by this method. These are the steps.

Step 1 Turn on Roku and press the Home button on your Remote.

Step 2 First, select ‘Streaming channels‘—next, open Channel Store_.

Step 3 Find the HBO Max channel from the list, then click the OK button on the remote control.

Step 4 Next, click on the ‘Remove channel option and confirm to remove HBO Max from your Roku. Restart your Roku.

Step 5 After Roku has been turned on, press the Home button again on the Remote.

Step 6 Type HBOMax in the search box and then search for it.

Step 7 – Add the channel to your browser and verify it works. You can continue with the next step if it is not.

Method 5: Disable VPN

Roku can only stream HBO Max if you’re located in the United States. If you use a VPN to conceal your location or for any other reason, HBO Max will not stream on Roku.

To fix the HBO Max Not Working error, disable VPN.

Method 6: Verify if HBO Max has gone down

Although it is unlikely, HBO Max and HBO Max could be down. To see if there are any other issues, you could visit the UpDetector website. You may also be experiencing problems with your internet service at home. In this case, you should contact your provider.


You can now add the HBO Max channel to Roku for all your HBO movies and shows. If you experience an error when streaming HBO Max on Roku, you can use the following methods to correct it. Please let us know if we missed any helpful way to fix HBO Max Not Working On Roku.