During our last class, we provided you with an overview of AliExpress’s operation. You might be wondering that there must be a catch to utilizing AliExpress.com because you can purchase wholesale items directly from Chinese manufacturers at low prices.
Is this correct? When you make a purchase from AliExpress, there is, of course, the possibility that anything could go wrong, just as there is with any other type of commercial transaction, especially with one completed online.
This lesson will examine the legitimacy, dependability, and safety of purchasing goods from AliExpress. It will explain at least five measures you should follow to buy safely on the website. There is no need for concern, however, as this course will cover these topics.
Is AliExpress legit?
Since the Alibaba Group, one of the world’s most significant retail and Internet corporations, runs AliExpress, you may rest assured that it is a legitimate business. The subject of AliExpress’s legitimacy centers on the question of whether or not its users, both buyers and sellers, conduct business lawfully. This is a question that is asked of the majority of e-commerce websites as well.
Also Read- Is Wish Legit and Safe to Buy From?
Is AliExpress reliable?
Because the vast majority of AliExpress merchants are based in mainland China, the platform’s dependability is somewhat reliant on your proximity to the country. The greater the distance between you and the point of interest, the higher the probability you will experience logistics difficulties. And its dependability is contingent on the capability of its users to conduct business lawfully.
How safe is AliExpress?
If you are careful and use common sense when shopping on AliExpress, you should not have any problems. However, it is still easy to fall victim to a con, mainly when items with a recognizable brand name are sold at a discounted price.
If your product does not come on time or is materially different than what was promised, you can either get a refund or exchange it for something else.
Also Read- Is Redbubble Safe / Legit to Buy From
A detailed explanation of how safe AliExpress is:
AliExpress has taken several steps to ensure your security as a consumer. The article on AliExpress’s return policies will guide you on how to benefit from the following safeguards:
- If your purchase does not reach you by the latest date for delivery that the seller promised, you can ask for a total amount of refund.
- If you receive your purchase with a problem and the items you received are different from the ones you were promised, You could choose to return the item to receive the full amount or keep the items and request a partial reimbursement.
- If the item you purchased has the label “Guaranteed Genuine” and is found to be fake upon receipt, you can return it for a full refund… with the shipping cost!
Despite these safeguards in place, there have nevertheless been instances of purchasers on AliExpress falling victim to fraud perpetrated by vendors. After all, it is very similar to many other online shopping websites in that the actual vendors are independent third parties and the company merely acts as a “middleman” to execute the transactions.
We are fortunate that AliExpress has also supplied buyers with various suggestions on how to prevent being scammed while buying on their website, and we are going to pass those ideas along to you right now.
Top 5 tips for buying items safely on AliExpress
1. Check an AliExpress seller’s feedback scores before buying from them.
If you want to steer clear of shady merchants, one of the most fundamental things you can do is check out what other people have said about the products they have ordered from a particular seller before buying from that seller yourself.
When taken as a whole, seller reviews should be able to provide you with a reasonably reliable indication of whether or not the retailer from whom you are purchasing goods is honest.
2. If a price on AliExpress seems too good to be true, it probably is.
If you see an item being sold at a price that appears too low to be sensible, do some price comparison shopping on AliExpress or another e-commerce website to check what comparable products are selling for at those locations.
If the item’s price is at least 30 percent lower than what it is being offered for elsewhere, there is a significant likelihood that the item is a fake or that the vendor is trying to con you.
This is of utmost significance when trying to acquire products from well-known brand names, particularly electronic device makers like Apple, Samsung, Canon, or Nokia.
Even though these brands frequently implement worldwide price restrictions for their products, just because their products are made in China does not necessarily indicate that Chinese distributors are permitted to sell their products at lower rates than the current market price.
Again, if you find yourself in a scenario like this, there is a reasonable probability that you are walking straight into a con or a sale involving a fake good.
3. Never give your personal information to an AliExpress seller, or follow them to a website that asks you for it.
Even though it’s unlikely, a vendor might contact you directly and inquire about providing your personal information. They might even adopt a more underhanded method by directing you to visit an alternative website, where you would be prompted to check-in using the username and password associated with your AliExpress account. Typically, they will assert that this is required to conduct your transaction in some fashion (e.g., complete your payment or track your order).
It is guaranteed that an attempt will be made to steal your identity, either by persuading you to hand over your personal information voluntarily or by obtaining it through a fake website. In any scenario, you shouldn’t disclose any of your private or financial information to them. You may also wish to file a complaint against the seller with AliExpress; for details on how to do so, please refer to our instructions for contacting AliExpress customer service.
4. Never directly pay an AliExpress seller for an order or item; use AliExpress’s internal payment system.
A seller may request that you pay for an order or item directly through money order or any other service that is not affiliated with AliExpress. This is a highly uncommon event, but it does happen.
You should steer clear of doing this since it puts you at risk of being taken advantage of by con artists or stealing your private information (as we mentioned in the previous tip). Instead, you should report behavior like this to the customer service department.
There are two extra considerations to consider when making a payment to a vendor not affiliated with AliExpress. You are not only forfeiting the protection and control offered by AliExpress about your transaction, but it is also possible that you are assisting the seller in defrauding AliExpress from the sale commission.
5. Never confirm the delivery of an item or order from AliExpress before receiving it.
AliExpress will not transfer your payment to the seller until you have verified that you have either received your order or the item you purchased from them. On the other hand, a seller might, in highly unusual circumstances, request that you confirm delivery of your product before receiving it (e.g., because they need the money to pay off other expenses). This should raise a red flag and make you suspicious if someone attempts to con you.
You should not only ignore any request to pre-emptively confirm delivery of your item or order, but you should also check your item or order carefully when you receive it (if you even receive it at all), to ensure that it is not flawed or counterfeit when you do receive it (if you even receive it at all).